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30 Days Return Policy

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Terms and Conditions

By visiting our website, browsing our products, creating an account, or placing an order with Knockiva, you agree to the Terms and Conditions outlined below. Please read this page carefully before using our website or completing a purchase.

These Terms and Conditions apply to all customers, visitors, and users of the Knockiva website.

1. General Terms

Knockiva operates this website to offer leather jackets, motorcycle jackets, motorbike suits, motorcycle pants, boxing gloves, and related products for sale. By accessing or using our website, you confirm that you are at least 18 years old or that you are using the website with permission from a parent or legal guardian.

By using any part of our website, you agree to follow these Terms and Conditions. If you do not agree with any part of these terms, you should stop using the website.

Knockiva reserves the right to update, change, suspend, or discontinue any part of the website, services, products, or policies where necessary.

2. Products and Pricing

All products listed on the Knockiva website are subject to availability. We make every effort to display accurate product information, images, specifications, colors, sizes, features, and descriptions. However, slight differences may occur due to screen settings, photography, lighting, manufacturing updates, material variations, or product improvements.

Knockiva reserves the right to:

Change product prices at any time without prior notice
Update, modify, or remove products from the website
Correct product details, descriptions, images, or pricing errors
Limit product quantities where necessary
Discontinue any product without prior notice
Refuse or cancel orders where incorrect information or pricing errors appear

Prices shown on our website may not include shipping charges, customs duties, import taxes, local taxes, or other applicable fees unless clearly stated.

3. Orders and Payments

All orders placed through our website are subject to acceptance, availability, and successful payment confirmation. After placing an order, you may receive an order confirmation email. This email confirms that we have received your order request, but it does not guarantee final acceptance of the order.

Payments are processed securely through trusted third-party payment providers, which may include PayPal, credit card processors, debit card processors, or other available payment methods.

Knockiva reserves the right to cancel, refuse, or limit any order for reasons including but not limited to:

Product unavailability
Incorrect pricing or product information
Payment issues
Suspected fraudulent activity
Incorrect customer information
High-risk or suspicious transactions
Violation of these Terms and Conditions

If an order is cancelled after payment has been made, we will follow the appropriate refund process where applicable.

4. Shipping and Delivery

Knockiva may offer shipping to different locations, including international destinations where available. Shipping options, costs, and estimated delivery times may vary depending on your location, selected shipping method, courier service, customs process, and order details.

Estimated delivery times are provided for guidance only and are not guaranteed. Knockiva is not responsible for delays caused by:

Courier or postal service delays
Customs clearance
Weather conditions
Public holidays
Incorrect or incomplete shipping addresses
Local delivery restrictions
Import procedures or border delays
Events beyond our control

Customers are responsible for providing accurate shipping and contact details at checkout. If an incorrect or incomplete address is provided, delivery may be delayed, returned, or unsuccessful.

Additional customs duties, taxes, import fees, or local charges may apply depending on the destination country. These charges are the customer’s responsibility unless clearly stated otherwise on our website.

5. Returns and Refunds

Returns and refunds are handled according to our Return Policy. Customers should review the Return Policy before placing an order.

To be eligible for a return, products must usually be returned in their original condition, unused, unworn, undamaged, unwashed, and with original packaging, tags, labels, and accessories where applicable.

Items that show signs of use, damage, alteration, odor, missing packaging, removed tags, or customer-caused wear may not qualify for a refund or exchange.

Return shipping costs may be the responsibility of the customer unless the item received is incorrect, defective, or damaged due to our error.

Refunds will be processed after the returned item has been received and inspected. Processing times may vary depending on the payment provider, bank, or original payment method.

Custom-made, personalized, altered, or specially requested products may not be eligible for return or refund unless they are defective or incorrect due to our error.

6. Product Use and Responsibility

Knockiva products are designed for fashion, motorcycle riding, motorbike use, boxing, training, fitness, sparring, and related activities depending on the product type. Customers are responsible for selecting the correct product, size, fit, style, and protection level for their intended use.

Motorcycle riding, boxing, combat sports, and physical training involve risk of injury. Knockiva is not responsible for injuries, damages, accidents, losses, or claims caused by improper use, misuse, incorrect sizing, poor maintenance, lack of supervision, unsafe riding, unsafe training, or use outside the product’s intended purpose.

Customers should use all products responsibly and follow proper safety guidance, training instructions, care instructions, and local laws where applicable.

Motorcycle jackets, motorbike suits, motorcycle pants, and boxing gloves may provide protection or support, but no product can guarantee complete protection from injury.

7. Product Care

Customers are responsible for properly caring for purchased products. Leather jackets, motorcycle gear, riding pants, motorbike suits, and boxing gloves may require specific cleaning, storage, and maintenance methods.

Improper washing, harsh chemicals, excessive heat, moisture damage, direct sunlight exposure, rough handling, or poor storage may affect product appearance, durability, and performance.

Knockiva is not responsible for damage caused by improper care, misuse, or failure to follow product care instructions.

8. Intellectual Property

All content available on the Knockiva website, including but not limited to logos, images, graphics, product descriptions, text, banners, icons, website design, layout, videos, branding, and visual content, is the property of Knockiva or its content providers.

You may not copy, reproduce, modify, distribute, publish, display, download, or use any website content without written permission from Knockiva. Unauthorized use of our content, branding, images, or intellectual property is strictly prohibited.

9. Limitation of Liability

Knockiva will not be liable for any indirect, incidental, special, or consequential damages that may arise from the use of our website, services, or products.

This includes, but is not limited to:

Inability to access or use the website
Shipping delays or delivery problems
Customs delays or import-related issues
Incorrect use or misuse of purchased products
Injuries related to riding, training, boxing, sparring, or physical activity
Loss of data, revenue, profit, or business opportunity
Third-party service interruptions
Minor product variations in appearance, color, texture, finish, or sizing

Where liability cannot be excluded by law, our total liability will be limited to the amount paid for the product related to the claim.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how Knockiva collects, uses, stores, shares, and protects your personal information.

By using our website, you agree to our Privacy Policy and the handling of your information as described there.

11. Review Invitation Emails

After completing a purchase on our website, you may receive follow-up communication related to your order, including emails inviting you to leave a product or service review.

These review requests help us improve our products, service quality, and customer experience. If you are located in a region where consent is required before receiving such emails, you will be asked to provide consent where applicable.

You may unsubscribe from review or marketing emails at any time by using the unsubscribe link provided in the email or by contacting us directly.

12. Website Use

You agree not to use the Knockiva website for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.

You must not:

Attempt to interfere with website security
Copy website content without permission
Upload harmful code, viruses, or malicious files
Use the website in a way that may damage our business, customers, services, or systems
Attempt unauthorized access to customer accounts, payment systems, or website data
Provide false, misleading, or fraudulent information
Use our website for spam, scraping, automated data collection, or commercial misuse

We reserve the right to restrict, suspend, or block access to our website if we believe a user is violating these Terms and Conditions or using the website in a harmful or unauthorized way.

13. Third-Party Services

Our website may use third-party services such as payment gateways, delivery providers, analytics platforms, advertising platforms, and website tools. These third-party providers may have their own terms, privacy policies, and service conditions.

Knockiva is not responsible for third-party service interruptions, errors, delays, policies, or actions outside our control.

14. Changes to These Terms

Knockiva reserves the right to update, revise, or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page.

Your continued use of the website after updates are published means you accept the revised Terms and Conditions. We recommend reviewing this page regularly to stay informed.

15. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

Knockiva
Email: vibranttraders.inc@gmail.com